![]() ![]() “I have to mask the emotion in my voice,” he said. everything has slowed down from his perspective. After decades in the business - Farrell just marked 50 years at New Castle County following three years with his native Cecil County, Md. Farrell distills a chaotic narrative from the caller into a briefing.Īll of this while listening to the rest of the dispatch center out of his right ear and scanning an enormous set of monitors displaying a flood of information. An ambulance is already on the way, so whateer he can draw out of the caller helps the paramedics come in with a game plan. His voice isn’t exactly “sing-songy” while he responds to calls from people experiencing the most stressful moments of their lives, but he speaks a rhythm into his questions and answers that lets callers know that he’s going to be steady and reliable regardless of what they’re facing. emergency dispatch center, John Farrell exudes serenity. Professional communication via phone, text and possible 911 radio systemsĮEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.No matter what’s happening in the New Castle County, Del.Computer skills to include Word, and Excel.Strong knowledge of medical terminology.Three years' experience providing patient care in an emergency setting (EMT or patient care tech) or as a 911 dispatch operator.High School graduate or its equivalent. ![]() Notifies appropriate departments and personnel if there are safety concerns or issues with route of travel or communication delays. Monitors transport activities, and travel times of aircraft and ambulance services. Notifies the appropriate leadership of issues or concerns in a timely manner.Ĭommunicates in a clear and professional manner to all those requesting services.Ĭoordinates ambulance and aircraft communications by contacting crew members via phone or text messages. Logs campus emergency information that involves the use of CareNet services for patient care and transport. Obtains insurance and patient identification information and forwards to the appropriate personnel.Ĭompletes computerized intake form and data base on all requests and completed transfers.Ĭommunicates with Center Dispatch and Public Safety the ETA of incoming transport aircraft. Provides patient care updates to relevant parties when needed. Together with the bed coordinators, admissions personnel, physicians and hospital staff, ensures the safe and timely transfer of patients.ĭirects phone calls to the appropriate referring and receiving physicians for acceptance and a plan of care.Ĭommunicates with AirCom for the dispatching of LifeNet 6-1 and 6-4 for interfacility and scene responses.ĭispatches the appropriate level of ambulance service needed to care for the patient.Ĭommunicates to referring, receiving physicians and nursing staff an ETA of the transport unit. ![]() Robust benefits package to include generous tuition reimbursement.Ĭoordinating the acceptance, transfer and transport of primarily unplanned, unscheduled, emergent requests into and out of the healthcare system.We seek experienced EMTs for this position as the ideal candidate The Transfer Center Representative assists physicians within and outside CCHS in the unplanned, unscheduled, emergent transfer and placement of their patients. Christiana Care Health System is currently seeking a Transfer Center Representative to provide professional, efficient communications via radio, telephone and pagers to physicians and transport staff. ![]()
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